For returning any product purchased online or via store, you are required to notify the company within 48 hours of delivery or purchase through outlet. Product should reach our premise within 15 days of the delivery.
The item you want to return must be unused and accompanied with its original packaging and tags in an unwashed & undamaged condition.
In case, you are returning a product with a free gift, you need to return the gift as well to the company.
Please note, Reverse Pickup facility will only be provided to Prepaid Orders above Rs. 1,000 only.
Paislei follows No Cash Refund Policy wherein original shipping charges along with the payment made through credit card, debit card, net banking or COD is non-refunded in cash.
There is an exception in this case, if your ordered product gets out of stock then please select another product of the same or above price, we will try to arrange the article according to the availability otherwise we will provide you Gift Voucher of the same amount.
Though to our registered customers, we provide credits or gift vouchers of the same amount to shop on from our online store.